Our main office and warehouse are located in Málaga, Spain (European Union). Some products are shipped directly from our suppliers in Asian countries.

Part of the goods are shipped from our warehouse in Spain, and part — directly from our trusted suppliers in Asia. This allows us to offer competitive prices and a wide range of products.

We accept payments only via Visa and Mastercard through the secure Spanish payment gateway Redsys. 100% prepayment is required.

No. We do not ship to countries where Visa and Mastercard are not available, as well as to countries under international sanctions (including Russia, Iran, Belarus, North Korea, Syria, and others). If you are unsure whether we ship to your country, please contact us before placing an order.

We ship to Spain, all European Union countries, United Kingdom, USA, Canada, most countries in Asia, Latin America, Australia and many other countries where Visa and Mastercard payment systems operate normally.

Delivery time depends on the origin of the goods:

• From Spain: 1 – 7 business days (Spain), 10 – 14 days (Europe)
• From Asia: 20 – 35 business days (worldwide)

Yes. Immediately after shipment (from Spain or Asia) we send a tracking number via email and SMS.

The buyer is fully responsible for all customs duties, import taxes and local fees for orders delivered outside the European Union.

Yes, you can cancel your order at any time before shipping and for any reason. We do not ask unnecessary questions. Details → Order Cancellation Policy

You have 14 calendar days from the date of receipt to return the product. The item must be unused and in original packaging. Full details → Return and Refund Policy

All products have a minimum legal warranty of 2 years according to EU and Spanish law. Many brands also provide extended manufacturer warranty. Details → Warranty Conditions

Browse our full catalog here: Shop → Bass Lab Hub

You can reach us at any time:

Email: danevrado@gmail.com
Phone / WhatsApp: +34 627 898 763